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Data Center Operations Lead - Partner Site Operations

Anthropic· Compute
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Hybrid (San Francisco, CA)$320k - $405kFull-timePosted 2mo ago

About the role

Lead site-level outcomes for Anthropic’s partner-operated data centers, defining and enforcing standards with vendor on-site teams, shaping program-wide improvements, and managing incident response, deployment velocity, and availability across assigned sites.

Responsibilities

  • Operational outcomes. Own site availability, deployment milestones, and repair turnaround, verified with independent data rather than vendor self-reporting.
  • Vendor direction. Set daily and weekly priorities and lead the operating cadence, including standups and business reviews.
  • Process definition. Author and improve procedures for deployment, break-fix, change management, security, and EHS compliance. Analyze operational trends and standardize lessons across the program.
  • Performance management. Track vendor performance against SLAs and staffing commitments, driving corrective actions when necessary.
  • Incident response and on-call. Participate in the incident escalation on-call rotation. When designated Anthropic Incident Commander for a site-specific incident, direct vendor response, own communications, and close out post-incident actions.
  • Internal interface. Translate engineering requirements into vendor direction and communicate site constraints and risks to leadership.

Qualifications

  • 8+ years of experience in data center operations (hardware, IT infrastructure, or critical facilities) as a manager, technical lead or related role, including accountability for production availability.
  • Managed vendors, MSPs, or contract workforces to measurable outcomes: SOWs, SLAs, operational reviews, and corrective action.
  • Hands-on technical depth in server, network, and rack-level infrastructure, enough to independently verify vendor claims and audit quality.
  • Built or substantially improved operational processes, not just run them.
  • Served in an incident command or lead-responder role and communicate clearly under ambiguity.
  • Can support non-standard hours, including an on-call rotation and availability during deployment surges and maintenance windows.
  • Bachelor's degree in relevant domain or equivalent practical experience.

Skills

Required:Operational leadershipVendor managementIncident commandProcess improvement

Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space for collaboration
Last updated Aug 26, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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