Forward Deployed Engineer
Hybrid (New York City, NY)$150k - $240kFull-timePosted 2mo ago
About the role
Engineers who combine technical depth with customer-facing work to implement AI agents for insurance claims operations, balancing hands-on development with customer success and project management.
Responsibilities
- Customer implementation: Own the technical relationship from first demo to production deployment. Understand each customer's workflows and configure our AI agents to fit their operational needs.
- Solution engineering: Build custom integrations, APIs, and workflows that connect our voice AI and document agents to customer systems (claims management platforms, CRMs).
- AI tuning and optimization: Prompt engineering, voice customization, and agent behavior refinement based on real customer usage patterns and feedback.
- Discovery and Product feedback: Channel insights to product and engineering teams to shape the roadmap.
- Technical consulting: Guide customers through complex decisions about AI agent design, workflow automation, and system integration.
Qualifications
- 2-5 years building or implementing technical solutions.
- Foundational coding skills in Python or TypeScript—enough to build integrations, debug issues, and understand system architecture.
- Experience with REST APIs, webhooks, and third-party integrations.
Skills
Required:PythonTypeScriptREST APIsWebhooks
Nice to have:SQL / PostgreSQL
Last updated Aug 26, 2026. Interested? Apply on the company site.
About Avallon AI
AI agents for insurance claims operations
Avallon automates insurance claims operations with AI agents that handle routine calls and documents processing.
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