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Studio Lead - North Hills

JETSET Pilates· North Hills Studio (Operations / Sales / Guest Experience)
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Raleigh, NC$18Part-timePosted 2mo ago

About the role

Jetset Pilates brand role focused on delivering exceptional client experiences, driving sales and retention, supporting instructors, and maintaining smooth daily operations at the North Hills studio in Raleigh, NC. Part-time, on-site.

Responsibilities

  • Drive Sales & Retention: Build relationships, communicate value of JETSET experience, convert inquiries to memberships, follow up with leads, support sales initiatives, create welcoming experience, monitor member activity, partner with GM to hit membership/retention/revenue goals, maintain lead/sales/member notes.
  • Deliver Exceptional Client Experiences: Greet/check-in clients, answer questions, solve problems, build relationships, deliver five-star first-visit experience.
  • Support Positive Studio Team Culture: Assist instructors, communicate schedule updates, cover shifts when needed.
  • Drive Operational Excellence: Manage front desk and studio cleanliness, answer phones/emails, process sales/memberships/packages, maintain client records, process retail, support opening/closing and enforce policies.

Qualifications

  • Experience recommending specific services or products
  • Excellent communication and interpersonal skills
  • Strong attention to detail and multitasking abilities
  • Passion for health, wellness, and helping others
  • Ability to thrive in a fast-paced, customer-focused environment
  • Previous customer service or front desk experience is preferred, but not required
  • Proficiency with technology and ability to learn new systems

Skills

Required:Sales and upsellingCustomer serviceCommunication

Benefits

  • Competitive hourly pay
  • Employee discounts
  • Complimentary or discounted JETSET Pilates classes
  • Training & development
  • Growth opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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