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Supervisor, Spaceport Operations

SpaceX· Starbase Spaceport - Core
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Starbase, TXfull-timePosted 2mo ago

About the role

Spaceport Operations Supervisor responsible for managing housing accommodations, transportation, site amenities, and customer service for SpaceX Spaceport operations. Develops and implements customer service strategies and training, coordinates operations, monitors staff, ensures safety and quality, and supports cross-functional teams to enhance living and visiting accommodations.

Responsibilities

  • Oversee Spaceport operations including strategy and execution leasing/traveler housing program, transportation and amenities
  • Monitor quality and consistency of Spaceport operations by setting and enforcing standards, inspecting and routinely walking areas of responsibility
  • Train staff on customer service, anticipating guest needs and problem resolution
  • Enforce proper safety practices with staff and leads
  • Coordinate and enhance time management for team
  • Monitor financial activities for Spaceport operations strategically driving revenue and improving operating costs
  • Create and maintain in-person and online training materials
  • Manage performance for Spaceport Operations staff
  • Work closely with Spaceport Development Team, Facilities, Culinary and Hospitality teams

Qualifications

  • High school diploma or equivalency certificate
  • 3+ years of leadership experience within the hospitality or transportation industries

Skills

Required:Leadership in hospitality or transportationCustomer service and problem resolutionCommunication (written and verbal)Staff training and developmentProject and time management
Nice to have:Microsoft Office & Outlook
Last updated Oct 7, 2026. Interested? Apply on the company site.

About SpaceX

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