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Spaceport Operations Specialist

SpaceX· Starbase Spaceport - Core
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Starbase, TXfull-timePosted 2mo ago

About the role

Provides leadership for housing accommodations, hotel operations, transportation, site amenities, and customer service at Spaceport Village. Develops and implements customer service strategies and training; coordinates service operations; hires andDevelops staff; ensures compliance with trainings; manages scheduling and payroll; drives customer service quality and living/visiting accommodations to boost morale and productivity at SpaceX.

Responsibilities

  • Oversee Spaceport Village operations, including leasing/rental housing and hotel operations, transportation, amenities, and events
  • Monitor quality and consistency of Spaceport operations by setting and enforcing standards while inspecting areas of responsibility
  • Train staff on customer service, anticipating guest needs, and problem resolution
  • Enforce proper safety practices with staff and leads
  • Coordinate and enhance time management for the team
  • Monitor financial activities for Spaceport Operations, driving revenue and reducing operating costs
  • Create and maintain in-person and online training materials
  • Oversee performance management for Spaceport Operations staff
  • Assist in all aspects of project implementation to build out Starbase Village, including aesthetic industrial design improvements
  • Provide campus-wide reporting on departmental spend, ticketing, and other metrics as requested
  • Obtain multiple bids from competing contractors by creating scopes of work
  • Perform job walk-downs with vendors, engineers, supervisors, and managers
  • Create RFPOs and assist buyers with vendor selection
  • Ensure purchase orders are accurate with no cost overruns
  • Work closely with Spaceport Development, Facilities, Culinary, and Hospitality teams

Qualifications

  • High school diploma or equivalency certificate
  • 2+ years of experience within the hospitality or operations industry

Skills

Required:Operational leadershipCustomer service and problem resolutionStaff training and developmentBudgeting and financial monitoring
Nice to have:Vendor management and RFPOsProject coordination and facilities planningHR and payroll alignment
Last updated Oct 7, 2026. Interested? Apply on the company site.

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