Starlink Aviation Specialist
SpaceX· Starlink Aviation Reliability
Woodinville, WA$34k - $51kFull-timePosted 2mo ago
About the role
Aviation-focused role developing mobility solutions for aircraft connected to the Starlink constellation. Responsible for monitoring Starlink performance across airframes, solving aviation-specific issues, coordinating installations, and improving product quality and customer processes.
Responsibilities
- Serve as primary SpaceX technical focal point for Starlink Aviation, interfacing with airline/customer operations point-of-contact
- Develop and document procedures to train internal on-call operators for customer support, remote troubleshooting, and debugging
- Own external-facing certification and airline contractual deliverables in support of troubleshooting and maintenance of Starlink Aviation systems
- Coordinate and support Starlink Aviation installations and provisioning to the network
- Build, test, and maintain representative ground test setups to reproduce field issues and aid in root-cause issues
- Provide hands-on support for site surveys for new product development and hardware investigations in the field
- Monitor fleet health and take ownership of the overall performance of the installed fleet, coordinating with software, network, and aircraft technicians to resolve issues that are impacting service level in an expedited manner
Qualifications
- High school diploma or equivalency certificate
- 2+ years of professional work experience in information technology, aviation, aerospace, consumer electronics, or technical support or a Bachelor's degree in a STEM field
- 2+ years of experience working with technical documentation, engineering drawings, and schematics
Skills
Required:Interpersonal and communication skills
Nice to have:Aircraft Electronics Technician certification (AET/CAET)Fleet data analysisCable harness fabrication/repairComputer skills (Office)Oscilloscopes, multimeters, solderingMulti-disciplinary engineering collaborationNetworking basics (Ethernet, TCP/IP, VLAN)Customer-facing experienceLinux, Python or scripting
Benefits
- Long-term incentives via stock or long-term cash awards
- Discretionary bonuses
- Employee Stock Purchase Plan
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Short and long-term disability insurance
- Life insurance
- Paid parental leave
- Various other discounts and perks
- 3 weeks of paid vacation and 10+ paid holidays per year
- Paid sick leave as per company policy
Last updated Aug 26, 2026. Interested? Apply on the company site.
About SpaceX
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