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Deployment Strategist (Payor)

Hippocratic AI· C&S
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Hybrid (Seattle, WA)Full-timePosted 2mo ago

About the role

Deployment Strategist for Payors at Hippocratic AI leading customer deployments that translate AI into measurable operational outcomes for health plans and payor organizations, coordinating cross-functional teams, driving adoption, and delivering value across administrative, care management, and member-facing workflows.

Responsibilities

  • Lead deployment planning and execution for payor customers, ensuring clear timelines, ownership, milestones, and successful implementation outcomes
  • Partner with customer stakeholders to understand business priorities, operational workflows, compliance considerations, and implementation constraints, then translate them into actionable deployment plans
  • Coordinate across deployment, product, engineering, and customer facing teams to keep implementations aligned and moving forward
  • Drive implementation readiness, including stakeholder alignment, rollout sequencing, training plans, risk tracking, and launch preparation
  • Identify blockers early and proactively resolve issues that could affect go live timelines, member experience, internal operations, or customer outcomes
  • Help customers navigate rollout and adoption by setting expectations, building trust, and guiding them through organizational change
  • Capture learnings from deployments and turn them into repeatable playbooks, templates, and best practices that improve future implementations
  • Use deployment insights to inform internal product and process improvements, helping the organization deliver more effectively at scale

Qualifications

  • Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers
  • Strong understanding of payor-side healthcare workflows, operations, and organizational dynamics, either through direct experience in health plans or through customer facing implementation work in payor environments
  • Proven ability to manage complex customer engagements with multiple stakeholders across operations, clinical programs, IT, compliance, and executive functions
  • Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans
  • Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common
  • Track record of driving execution across cross functional teams and maintaining momentum through complex implementations
  • Ability to balance strategic thinking with operational follow through, ensuring plans convert into measurable outcomes
  • required BA/BS degree

Skills

Required:Deployment planning and executionStakeholder managementCross-functional coordinationChange management
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Hippocratic AI

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