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Lab Operations Engineer, Systems Integration | Consumer Devices

OpenAI· Consumer Devices
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San Francisco$230k - $290kFull-timePosted 2mo ago

About the role

Lab Operations Manager, Systems Integration responsible for the day-to-day operation of a large-scale consumer device test lab, including device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics to support validation and release testing.

Responsibilities

  • Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test equipment; coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal
  • Operate and maintain the lab: Keep racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment reliable and organized; diagnose issues and coordinate repairs, replacements, and preventive maintenance
  • Prepare devices for testing: Flash, provision, reset, configure, label, and assign devices to test environments
  • Support testing and diagnostics: Partner with engineering and QA on large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets
  • Plan lab readiness and capacity: Track fleet health, rig availability, utilization, and upcoming test needs; identify constraints before they block testing
  • Partner across teams: Work with hardware, systems, QA, reliability, IT, and infrastructure teams to keep the lab ready for development and release activities

Qualifications

  • Proven track-record of operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab
  • Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware
  • Comfortable setting up, configuring, troubleshooting, and maintaining devices, test rigs, networking, power systems, and peripherals across USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectivity

Skills

Required:Hardware lab operationsDevice provisioning and configurationTest rigs, networking, and peripherals

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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