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Compensation Operations Senior Associate

MongoDB· HR Shared Services
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Hybrid (Gurugram)full-timePosted 2mo ago

About the role

The HR Shared Services Compensation Operations Senior Associate combines analytical rigor with a service-oriented mindset, handling backend compensation transactions, data validation, reporting, and process improvement within a hybrid role based in Gurugram.

Responsibilities

  • Processing backend transactions related to general compensation questions or tasks and ensuring SLAs are met
  • Reviewing and processing requests related to job architecture, job codes, career levels, compensation tiers, pay ranges, compa-ratio, salary positioning, bonus eligibility, and other compensation-related fields in the HRIS
  • Pulling ad hoc compensation reports, reviewing data for accuracy and completeness, and summarizing basic findings for the compensation team and business partners
  • Assisting with program documentation, supporting records, data integrity, audit readiness, and compliance materials
  • Partnering with Compensation, HR Business Partners, Recruiting, Payroll, HRIS, Finance, and regional People Teams to investigate issues, resolve discrepancies, and coordinate end-to-end completion of transactions
  • Adhering to and demonstrating high proficiency in agreed critical metrics & SLAs
  • Creating, maintaining, and improving standard operating procedures, knowledge articles, checklists, process maps, and case-handling guidance for compensation processes
  • Performing data validation, reconciliation, and quality-control checks across SuccessFactors, case-management tools, payroll inputs, compensation planning files, and downstream reporting systems

Qualifications

  • Experience of 4+ years in HR Operations / Shared Services in an HR Shared Services role (EMEA and Americas)
  • Strong Excel or spreadsheet skills including data validation, lookups, filters, pivot tables, reconciliation, and basic analysis
  • Continuous-improvement mindset with ability to identify patterns, diagnose process issues, and translate observations into practical improvements
  • Ability to function independently with minimal mentorship and supervision
  • Working knowledge of compensation concepts (salary ranges, market positioning, comp ratio, job architecture, pay changes, promotions, merit, bonus, and compensation data governance)
  • Proficiency with HRMS and ticketing tools such as Zendesk and SuccessFactors; proven track record of meeting HRSS performance parameters (case handling, etc)

Skills

Required:HR Operations & Shared ServicesExcel / Data AnalysisData governance & reporting

Benefits

  • Not specified in the description
Last updated Oct 8, 2026. Interested? Apply on the company site.
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