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Principal Product Manager

Vestiaire Collective· Tech – Product
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Hybrid (Ho Chi Minh City)Permanent contractPosted 1mo ago

About the role

Lead the Operations Product team for Vestiaire Collective, owning end-to-end product vision and strategy for operations, logistics, and imagery; focus on fraud prevention, buyer-facing imagery, and AI-enabled improvements in a fast-paced, hybrid role based in Ho Chi Minh City.

Responsibilities

  • The product vision and strategy for the operations, logistics and imagery ecosystem — end to end, from listing to delivery.
  • Seller trust & fraud prevention: the detection, prevention and resolution systems that protect buyers and defend our authentication promise.
  • Buyer-facing imagery & item presentation: how unique, second-hand items are captured, enhanced, and merchandised to be irresistible and trustworthy.
  • The AI agenda for operations: where AI can step-change fraud detection, imagery generation/enhancement, catalog quality and operational speed — and shipping it, not slideware.
  • Measurable outcomes: fraud/dispute rates, authentication quality and throughput, time-to-publish, listing conversion, and their line of sight to NPS.
  • The architecture partnership with Engineering to build systems that scale with international growth.
  • A culture of discovery — continuously testing against value, usability, feasibility and viability risks, and killing ideas that don't earn their place.

Qualifications

  • 8+ years in product management, with deep experience in operations, logistics, trust & safety around e-commerce topics, or marketplace products — ideally in e-commerce or a two-sided platform.
  • You've owned complex, end-to-end strategies and been accountable for outcomes, not feature output.
  • You've tackled problems like fraud, trust & safety, or content/imagery at scale, or are excited to take on these challenges.
  • You've used AI or automation to make operational or customer-facing products meaningfully better.
  • You operate at Principal level through influence — you align engineers, designers, data scientists and operators around a strategy without needing to manage them.
  • You make sharp, data-informed decisions and communicate complex trade-offs simply to any audience.
  • You're energized working close to Engineering and to real operations.
  • You're bilingual in English and thrive in a fast, test-and-learn environment.

Skills

Required:Product managementOperations, logistics, trust & safetyFraud detection & preventionCross-functional leadership via influenceData-informed decision making
Nice to have:AI / automation for product improvement

Benefits

  • A rare chance to own two of the most important, unsolved problems at the world's leading pre-loved luxury platform — trust and desirability.
  • Proximity to our Engineering team in HCMC — ship fast, learn fast, build together.
  • The chance to shape how AI transforms authentication, fraud prevention and product imagery.
  • An international, fast-paced, mission-driven team transforming fashion toward circularity.
  • Competitive salary and bonus.
  • A meaningful job with an impact on the way people consume fashion and promote sustainability.
  • Two days to help Project - reinforcing your activist journey and volunteer for an association
  • Significant investment in your learning and growth
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Vestiaire Collective

Buy & sell designer second-hand fashion.

3 million items, 12,000+ brands. Luxury pre-loved fashion, up to 70% off. Expert authentication, trusted by millions.

luxury brandssecond hand designer clothesfashionluxury watcheshandbagsshoes onlinejewelryvintage
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