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Software Engineer, Customer Solutions

Muon Space· Engineering - Software
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Hybrid (San Jose, CA)$190k - $212kFull-timePosted 1mo ago

About the role

Software Engineer role focused on helping Muon's external payload partners integrate with Muon's software platform, guiding customers through SDKs, payload guides, and best practices to test and deploy instruments for a constellation of spacecraft. Hybrid role based in San Jose, CA with on-site presence three days per week.

Responsibilities

  • Own the engineering experience for external payload partners integrating with Muon's software platform, including how they can handle commanding, telemetry, payload management, fault detection and recovery, and data downlink.
  • Partner with Flight Software, Mission Engineering, and Systems Engineering to influence design and evolution of our payload interfaces.
  • Run customer-facing technical exchanges, design reviews, and integration test campaigns. Serve as the named software technical point of contact for payload partners.
  • Author and maintain the customer-facing developer guide, sample code, and reference applications for the customer-facing Payload Software Development Kit; contribute to the Payload Accommodation Guide.
  • Maintain up-to-date epics, estimate forward-looking work, and escalate roadmap changes or delays early.
  • Define and track metrics that matter for the customer payload-integration experience (e.g., integration cycle time, customer-blocking issue lead time) and manage OKRs for your area of responsibility.

Qualifications

  • B.S. in Computer Science, Computer Engineering, Aerospace Engineering, or a related field — or equivalent experience.
  • Strong fluency in modern C++ and Python.
  • 5+ years of professional software engineering experience, including shipping software that external customers depend on.
  • Excellent coding and design skills.
  • Excellent written and verbal communication.

Skills

Required:C++Python

Benefits

  • equity grant
  • medical, dental, and vision insurance
  • 401k retirement plan
  • short & long term disability and life insurance
  • three weeks paid vacation
  • 12 paid holidays
  • unlimited sick time
  • paid parental leave
Last updated Sep 19, 2026. Interested? Apply on the company site.

About Muon Space

The Mission Foundry — designing, building, and operating high-performance satellite constellations for National Security, civil, and commercial customers.

Design, build, and operate mission-optimized satellite constellations with Muon Space.

Mission FoundryMission DesignSpacecraft PlatformsPayloads & Data ProductsOrbital AIConstellation ProductionManaged Orbital Services

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