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Senior HR Ops Specialist

Higgsfield AI· G&A
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Hybrid (San Francisco Bay Area, USA)$120k - $180kFull-timePosted 1mo ago

About the role

Senior HR Operations Specialist to build and scale people infrastructure for a rapidly growing, global organization. Role sits between day-to-day HR administration and HR Operations leadership, owning complex operational workflows, HR systems, benefits and payroll coordination, compliance processes, and process improvement.

Responsibilities

  • Manage more complex employee changes, including compensation updates, promotions, employment status changes, transfers, and organizational changes.
  • Partner with managers and cross-functional teams to resolve employee lifecycle issues and operational escalations.
  • Develop scalable workflows, documentation, and controls as the company grows.
  • Design and improve workflows, automations, permissions, custom fields, reporting, and system configurations.
  • Maintain strong data integrity and establish processes for regularly auditing employee information.
  • Build reporting and dashboards for headcount, employee changes, benefits, and other People metrics.
  • Identify manual processes that can be automated or eliminated.
  • Partner with IT, Finance, and other teams on integrations and system improvements.
  • Partner with Finance and payroll providers to ensure employee changes are accurately reflected in payroll.
  • Support the administration and ongoing improvement of employee benefits programs.
  • Coordinate open enrollment, qualifying life events, employee eligibility changes, and carrier/vendor processes.
  • Manage operational relationships with benefits and HR vendors and help troubleshoot escalated issues.
  • Build processes and controls that improve payroll and benefits accuracy as headcount grows.
  • Support HR compliance requirements across the employee lifecycle, including required documentation, recordkeeping, and employment changes.
  • Partner with Legal and external advisors on HR compliance initiatives.
  • Support state registrations and other operational requirements across multiple jurisdictions.
  • Help manage operational processes for international employees, contractors, and global employment partners.
  • Maintain organized, audit-ready HR records and documentation.
  • Identify compliance or process risks and escalate them appropriately.
  • Build and maintain HR playbooks, SOPs, workflows, and internal documentation.
  • Evaluate existing processes and redesign them to be more efficient, scalable, and employee-friendly.
  • Establish clear ownership and handoffs between HR, Recruiting, Finance, IT, Legal, and managers.
  • Create controls and checkpoints for high-risk HR processes.
  • Use data and operational trends to identify recurring issues and recommend solutions.
  • Take ownership of HR Operations projects from problem identification through implementation.

Qualifications

  • 5+ years of experience in HR Operations, People Operations, or a similar role.
  • Strong working knowledge of core U.S. HR operations, including payroll, benefits, onboarding/offboarding, employee changes, and compliance.
  • Hands-on experience administering and improving an HRIS; experience with Rippling is a plus.
  • Experience building or improving HR workflows rather than solely executing established processes.
  • Strong systems orientation and comfort working with HR data, reporting, and automation.
  • Exceptional attention to detail, particularly when working with payroll, compensation, benefits, and employee data.
  • Strong project management and organizational skills.
  • Ability to independently investigate issues, identify root causes, and drive them through resolution.
  • Strong judgment and discretion when handling sensitive employee information.
  • Comfortable working in a fast-growing environment where processes are still being built.

Skills

Required:HR OperationsHRIS AdministrationWorkflow Design & Automation

Benefits

  • Medical, dental, and vision insurance
  • Competitive 401(k) retirement plan with company matching
  • Stock option program and long-term growth opportunities
  • Ambitious AI product work with an experienced, international team
  • Significant ownership, direct impact, and opportunities for professional growth as the company scales
Last updated Oct 11, 2026. Interested? Apply on the company site.
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