Senior Product Manager (Trust & Safety)
Almaty, KazakhstanFull-timePosted 1mo ago
About the role
Senior Product Manager focused on Trust & Safety at Higgsfield AI, owning the T&S product surface end-to-end, including classifiers, appeals, user-facing warnings, moderator tooling, and enforcement flows, with emphasis on anti-fraud coordination and policy translation from legal, policy, and financial-risk inputs.
Responsibilities
- Own the T&S product surface end-to-end: classifiers, appeals, user-facing warnings, moderator tooling, enforcement flows.
- Own anti-fraud alongside content safety: multi-account farms, free-trial abuse, refund abuse, chargebacks, prompt-injection cost exploits, reseller wrappers.
- Translate legal, policy, and financial-risk requirements into concrete product specs the ML and engineering teams can build against.
- Set thresholds and enforcement policy in partnership with Applied ML: what gets blocked, what gets warned, what gets appealed, and the dollar and reputational tradeoffs behind each choice.
- Run the incident loop when something breaks in production, provider escalations, misuse incidents, fraud spikes, new abuse vectors, and ship the fix.
- Design the metrics that matter: dollars saved from fraud, false-positive cost to legit users, false-negative legal exposure, appeal reversal rate, coverage across new models and markets.
- Work directly with Legal, Applied ML, Backend, Growth, Payments, and external providers to keep our contractual and regulatory obligations current.
Qualifications
- Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec.
- Shipped T&S, moderation, fraud, risk, or compliance products at scale. You've made real enforcement decisions that affected real users and real money.
- Comfort with legal, policy, and financial-risk ambiguity. You've worked with counsel, payments providers, or regulators and translated their inputs into product.
- Strong technical judgment. You can reason about classifier tradeoffs, fraud-detection tradeoffs, threshold selection, and evaluation without needing an engineer to translate.
- You make decisions in dollars and risk, not opinions. A block rate has a cost, a miss has a cost, a false fraud flag has a cost, you can argue all sides.
Skills
Required:Product managementLegal/policy/financial-risk translation
Benefits
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A seat where your policy call ships to millions of generations the same week
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Last updated Sep 6, 2026. Interested? Apply on the company site.
About Higgsfield AI
Higgsfield AI — AI-native creative suite
Create images, videos, and voice content with Higgsfield AI from text prompts or references. Edit and upscale media, automate creative workflows with its AI agent, and generate content on web and mobile.
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