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Safeguards Enforcement Lead, User Well-Being

Anthropic· Safeguards (Trust & Safety)
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Hybrid (San Francisco, CA), Hybrid (New York City, NY), Hybrid (Washington, DC)$285k - $330kFull-timePosted 1mo ago

About the role

Leadership role responsible for managing child safety, mental health, abuse and exploitation, and age assurance enforcement workflows within the User Well-Being team. Acts as central point of contact for content review operations, collaborates with Engineering, Policy, and Legal to scale detection systems, and maintains enforcement processes.

Responsibilities

  • Manage a team of individual contributors across multiple policy areas under the User Well-Being banner
  • Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management
  • Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions
  • Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies
  • Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale
  • Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows
  • Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
  • Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy

Qualifications

  • Experience managing teams in the User Well-Being space
  • Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas
  • Experience managing or coordinating content review operations, including quality assurance and workflow management
  • Experience standing up and scaling policy enforcement or content review workflows
  • Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends
  • Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams
  • Understanding of the challenges involved in implementing product policies at scale in the content moderation space

Skills

Required:Team managementContent review operationsPolicy enforcementSQL / data analysis

Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space for collaboration
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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