Client Account Manager- SMB
xAI· Sales
New York, NY$72k - $95kfull-timePosted 1mo ago
About the role
SMB Client Account Manager role responsible for owning a portfolio of small- and medium-sized advertisers and agencies, acting as trusted advisor to drive growth through campaign management, strategic relationship-building, and cross-functional collaboration.
Responsibilities
- Own a portfolio of SMB advertisers: understand growth drivers, identify opportunities and risks, and build plans that help clients meet or exceed their goals.
- Consult clients and agencies on X advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices so they can succeed independently and with our support.
- Execute, optimize, and analyze campaigns using internal tools and dashboards; turn performance data into clear recommendations and adjustments.
- Conduct outreach and regular business reviews to strengthen relationships, surface new opportunities, and improve results.
- Identify key stakeholders at each account and help shape their digital marketing plans around X.
- Resolve campaign and operational issues quickly; flag process gaps and feed insights back to product and tools teams.
- Support contract, renewal, billing, and collections processes in partnership with Sales Finance.
- Collaborate with the broader sales team to align on priorities, share learnings, and deliver a consistent client experience.
- Mentor newer teammates as the team scales.
Qualifications
- Bachelor’s degree or equivalent practical experience.
- 2–3+ years in digital advertising, sales, marketing, media account management, or consulting (agency or client-side).
- Proven ability to build and grow client relationships, manage multiple accounts, and navigate competing priorities.
- Experience translating marketing objectives into campaigns, then optimizing them using performance data.
- Strong written and verbal communication and presentation skills; comfort speaking with business owners and marketing leads.
- Demonstrated ownership, attention to detail, and ability to work independently in a small, high-pace team.
- Solid understanding of the digital advertising landscape and competitive platforms.
Skills
Required:Client relationship managementCampaign managementCommunication and presentation
Benefits
- equity
- comprehensive medical, vision, and dental coverage
- access to a 401(k) retirement plan
- short & long-term disability insurance
- life insurance
- various other discounts and perks
Last updated Oct 14, 2026. Interested? Apply on the company site.
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