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Studio Lead - Lakewood Ranch

JETSET Pilates· Lakewood Ranch Studio/Operations
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Lakewood Ranch, FLfull-timePosted 1mo ago

About the role

JETSET Pilates is seeking a Studio Lead in Lakewood Ranch, FL to be the heartbeat of the studio—driving sales, delivering exceptional client experiences, supporting instructors, and ensuring smooth daily operations. The role blends hospitality leadership with studio ambassadorship to grow community and memberships.

Responsibilities

  • Drive Sales & Retention: Build genuine relationships with prospective and current clients to recommend memberships/packages; communicate value of JETSET experience; convert inquiries; follow up with leads; support sales initiatives, promotions, and events; create a welcoming experience; monitor member activity and re-engage at-risk clients; partner with GM to achieve goals; maintain accurate lead/sales/member notes in studio systems.
  • Deliver Exceptional Client Experiences: Greet/check-in clients; answer questions and solve problems; build relationships and community; deliver a five-star first-visit experience and follow up after class.
  • Support Positive Studio Team Culture: Assist instructors; communicate schedule updates; demonstrate flexibility and team mindset by covering shifts as needed.
  • Drive Operational Excellence: Manage front desk, lobby, cleanliness, and organization; answer phones and emails; process sales/memberships/class packages; maintain accurate client records in booking/CRM systems; process retail and restock; support opening/closing duties and enforce policies.

Qualifications

  • - Experience in customer service or front desk (preferred but not required).
  • - Excellent communication and interpersonal skills.
  • - Strong attention to detail and multitasking abilities.
  • - Passion for health, wellness, and helping others.
  • - Ability to thrive in a fast-paced, customer-focused environment.
  • - Proficiency with technology and learning new systems.

Skills

Required:Sales and client relationship buildingCommunicationCustomer serviceOrganization and attention to detailTechnology proficiency

Benefits

  • Competitive hourly pay
  • Employee discounts
  • Complimentary or discounted JETSET Pilates classes
  • Training & development
  • Growth opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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