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Senior People Operations Specialist

Figure· People Operations
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Hybrid (San Jose, CA)$110k - $200kfull-timePosted 1mo ago

About the role

Senior, hands-on People Operations role responsible for end-to-end HR operations, HR platforms and vendor relationships, leaves and accommodations, compliance for hourly workforce, and systematizing processes at scale.

Responsibilities

  • Own the employee lifecycle end-to-end (onboarding, job changes, offboarding, records, verifications), ensuring every step is seamless, compliant, and audit ready.
  • Continuously audit and elevate the employee experience, gathering feedback to remove operational friction and build a high empathy, high efficiency workplace.
  • Serve as a trusted point of contact for employee HR inquiries, resolving tickets within SLAs and handling complex escalations with judgment and discretion.
  • Manage statutory leaves end-to-end and lead interactive medical accommodation processes, coordinating state disability integration, communications, and return-to-work logistics.
  • Serve as the compliance escalation point for garnishments, complex leave cases, and sensitive offboarding events.
  • Run accurate, end-to-end payroll for exempt and non-exempt teams, including final pay calculations, severance, and leave-related adjustments.
  • Maintain strict timekeeping hygiene across hourly populations, tracking daily punch accuracy, shift differentials, and meal/rest break compliance.
  • Partner with our benefits broker to manage health, 401(k), and wellness programs; lead annual Open Enrollment and evaluate benefit competitiveness.
  • Audit and reconcile monthly carrier billings, benefit feeds, and agency staffing invoices to eliminate financial discrepancies.
  • Serve as primary system administrator for our People tech stack (HRIS, timekeeping, ticketing), managing configurations, permissions, workflows, and integrations.
  • Partner with the broader People team on compensation and job architecture (levels, job families, pay bands), keeping system data clean and current.
  • Partner with People Partner to build and maintain a centralized People Ops knowledge repository (SOPs, handbooks, compliance calendars) to maximize self-service support.
  • Maintain uncompromising data integrity across headcount, worker classifications, shift assignments, and equity data.
  • Lead cross-functional People projects as we scale, from org design updates to vendor evaluations and policy rollouts.

Qualifications

  • 6+ years of progressive People Operations experience in a high-growth tech, or robotics environment.
  • Deep experience configuring workflows, permissions, and integrations; direct experience administering Rippling is strongly preferred.
  • Direct experience partnering with benefits brokers/platforms and leading annual Open Enrollment.
  • Demonstrated success processing multi-state payroll, enforcing non-exempt timecard compliance, and supporting contingent/agency workforces.
  • Strong working knowledge of California employment law, FLSA classifications, and benefits administration frameworks.

Skills

Required:HR operations managementPayroll processingBenefits administrationCalifornia employment law
Nice to have:Rippling administration
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Figure

The future of home help is here

Figure is the first-of-its-kind AI robotics company bringing a general purpose humanoid to life.

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