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Security Concierge

SpaceX· Security - Redmond
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Bellevue, WA$27kfull-timePosted 1mo ago

About the role

The Security Concierge provides the first impression of SpaceX's security operations at facilities, delivering high-quality customer service while ensuring safety and security, and coordinating with leadership, SPOC, and other teams on access control, incidents, and operations.

Responsibilities

  • Responsible for tracking special events and visits
  • Provide high quality customer service to employees, contractors, and visitors
  • Interface with high-level internal and external stakeholders
  • Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities
  • Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to: Initiate timely and effective notifications and response measures for incidents or emergencies; Assist emergency response personnel dispatched to a SpaceX site; Monitor site surveillance camera system; Prepare clear and concise written incident reports; Report maintenance, facility, and technology issues and alarms
  • Build collaborative working relationships with other SpaceX departments or teams (including facilities, HR, and employee health & safety), SpaceX leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations
  • Due to the various type and scope of operations performed and sites utilized at SpaceX, Security Operator responsibilities may vary at each campus in order to ensure the most effective and secure operations at all sites. This may include, but is not limited to: standing post, escort duty, tours, and various tasks as directed
  • Oversee the implementation of multiple projects without direct supervision

Qualifications

  • High school diploma or equivalency certificate
  • 5+ years of experience working in a customer service or facility security position

Skills

Required:Customer serviceCommunicationIncident reporting

Benefits

  • Long-term incentives in stock or cash awards
  • Discretionary bonuses
  • Employee Stock Purchase Plan
  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • Short and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 3 weeks of paid vacation
  • 10+ paid holidays per year
  • Paid sick leave
  • Various other discounts and perks
Last updated Sep 2, 2026. Interested? Apply on the company site.

About SpaceX

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