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Business Systems Manager

Decagon· Finance
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Remote$180k - $220k + equityFull-timePosted 1mo ago

About the role

Decagon is seeking a hands-on Business Systems Manager to own the implementation, deployment, and maintenance of the company’s ERP and to drive ownership across broader systems landscape (Ramp, Navan, TeamOhana, Aleph, Variabl, and more). The role requires end-to-end SDLC execution, strong cross-functional collaboration, and the ability to transform the systems landscape for efficiency and effectiveness.

Responsibilities

  • Own and scale the company’s business systems ecosystem — including ERP, Ramp, Navan, TeamOhana, Aleph, Variabl and other critical platforms
  • Oversee systems strategy, architecture, configuration, integrations, access governance, data integrity, optimization, and ongoing administration across the organization
  • Design and maintain end-to-end processes across the full financial and operational lifecycle, closing gaps between upstream tools and the ERP through disciplined integration design
  • Identify operational bottlenecks across Finance, Accounting, People, and Legal, and deploy automated or AI-powered solutions to reduce manual data entry and error
  • Lead the rollout of new tools, features, and system upgrades — training teams, running user acceptance testing, and protecting business continuity along the way
  • Partner with Finance, Accounting, People, Legal, and Engineering to translate business requirements into scalable system solutions, and communicate impact back to leadership

Qualifications

  • 6+ years of hands-on experience administering business systems — ERP, HRIS, spend, and travel platforms
  • Hands-on experience with AI-native tools and have used them to automate real workflows (e.g., Claude, Claude Code, Cursor)
  • Deep expertise in end-to-end finance/accounting workflows — AP, AR, GL, month-end close, and consolidations
  • Comfortable navigating build vs. buy decisions; knowledge of middleware or off-the-shelf tools vs. custom builds
  • Ability to align system architecture with business priorities through cross-functional collaboration with Finance, People, Legal, and other partners
  • Proven ability to independently drive complex projects under ambiguity and deliver results without formal authority

Skills

Required:ERP administrationHRIS, spend, and travel platformsAI-native tools for automationFinance/accounting workflowsBuild vs. buy judgmentCross-functional collaboration

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly wellness/work-life balance stipend
  • Daily lunches and snacks in the office
  • Take what you need vacation policy (UK: 25 days statutory leave)
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Decagon

Conversational AI for Customer Experience

Reimagine your customer experience with AI agents, built for the enterprise.

AI agentsCXConversational AICustomer Experienceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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