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Software Engineer, Agent Platform

Netic· Engineering, Product, and Design
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New York City$145k - $330kFull-timePosted 1mo ago

About the role

Software Engineer role focused on building the agent platform and systems to run live customer conversations with low latency and high reliability, owning end-to-end delivery from spec to production, and shaping the New York office culture.

Responsibilities

  • Help found our New York office: Set the bar and pace for a serious builder culture unique to our New York location.
  • Build the agent harness: Build systems that run live customer conversations and take real actions under tight latency and reliability constraints.
  • Make agents measurable: Build the evaluation, observability, and tooling that help us understand how agents behave in production and improve them quickly.
  • Co-create with customers: Work closely with our customers to understand workflows, gather feedback, and turn pain points into features that stick.
  • Own end-to-end delivery: Own delivery from spec to production for systems that keep agents running around the clock.

Qualifications

  • Founder-level ownership: You run toward ambiguous problems, write clean code quickly, and thrive in autonomous work environments.
  • Proven product builder: A history of delivering user-facing software at scale; you’ve carried features through multiple release cycles.
  • Full-stack fluency: Comfortable with React, TypeScript, Python; experience with databases and cloud infrastructure.
  • AI experience (nice-to-have): Hands-on experience with LLM APIs, embeddings, or RAG patterns—or a hunger to learn fast.
  • Customer empathy: Track record of translating stakeholder goals into crisp technical specs and delightful products.
  • Excellent communicator: Able to explain architectural trade-offs to eng and business outcomes to execs.

Skills

Required:ReactTypeScriptPythonDatabasesCloud infrastructureCustomer empathyCommunication
Nice to have:LLM APIs / Embeddings / RAG
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Netic

Your complete growth engine

Netic’s AI-driven platform helps service enterprises boost revenue, engage customers, and scale growth with intelligent automation.

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