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Manager, Applied AI Engineering (Codex)

OpenAI· Go To Market
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Hybrid (San Francisco), Hybrid (New York City)$302k - $335k + equityFull-timePosted 1mo ago

About the role

Technical leader role responsible for guiding a team of Applied AI Engineers to drive Codex adoption across strategic customers, designing AI-enabled development workflows, and shaping scalable patterns and best practices.

Responsibilities

  • Lead, hire, and mentor a high-performing team of Applied AI Engineers supporting Codex customers across strategic accounts.
  • Own the operating model and technical engagement strategy for Codex Applied AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption.
  • Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures.
  • Act as the senior technical escalation point and thought partner for complex customer implementations and engineering challenges.
  • Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction and roadmap priorities.
  • Establish repeatable technical patterns, playbooks, reference architectures, and best practices that enable broader adoption of AI-powered software development.
  • Coach Applied AI Engineers to operate as trusted technical partners to engineering leaders, executives, and highly technical customer teams.
  • Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering.
  • Develop a deep understanding of how customers are using Codex, where they encounter friction, and where new technical approaches or product capabilities could unlock greater impact.
  • Champion safe, reliable, and effective adoption of AI-powered development workflows across industries.

Qualifications

  • 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.
  • 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers.
  • Experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments.
  • Strong hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.
  • Understanding of modern software development lifecycles and how AI and coding agents can change software design, build, test, and maintenance.
  • Ability to work directly with customer engineering teams to understand ambiguous problems and turn ideas into working solutions.
  • Effective communication skills to translate complex technical and business topics for engineering teams and executives.
  • Thrives in ambiguous, fast-moving environments and enjoys building operating models, patterns, and teams from first principles.
  • Strong ownership, humility, technical judgment, and commitment to helping customers and teammates succeed.
  • Commitment to safe and beneficial development of AI.

Skills

Required:Technical leadershipCustomer-facing engineeringGenerative AI / AI-powered workflowsSoftware engineering

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Sep 3, 2026. Interested? Apply on the company site.

About OpenAI

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