← All roles

Manager, Applied AI Architects - Digital Natives

OpenAI· Go To Market
Apply on company site
Hybrid (Munich, Germany)Full-timePosted 1mo ago

About the role

Lead a team of senior Applied AI Architects in the DACH region to define technical strategy, drive customer journeys from pre-sales to production, and deliver measurable business impact for OpenAI’s Digital Native customers.

Responsibilities

  • Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
  • Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with strategic customers and regional go-to-market.
  • Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
  • Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
  • Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
  • Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
  • Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
  • Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
  • Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
  • Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
  • Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.

Qualifications

  • Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
  • Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
  • Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
  • Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
  • Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
  • Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
  • Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
  • Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
  • Are comfortable leading across DACH and partnering across European markets from Munich, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.
  • Embodiment of a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
  • Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.

Skills

Required:Technical leadershipSolutions architectureExecutive communication

Benefits

  • Relocation assistance for new employees
  • Hybrid work model with 3 days in office per week
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

ai-infrastructure-and-developmentliquid-ai-recruiting-targetllmsetter-30setter-30-2026-q1speech-to-texttext-to-speechvoice-ai-stack
Company profileWebsite

More open roles at OpenAI