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Top Creator Management Associate (Contractor)

Patreon· Go-to-Market (GTM)
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Hybrid (San Francisco), Hybrid (Los Angeles)$50/hr - $65/hrFull-timePosted 1mo ago

About the role

Role focused on account management and growth for a portfolio of high-potential Patreon creators, delivering data-backed growth strategies, running programs, and collaborating cross-functionally to improve creator experience and platform success.

Responsibilities

  • Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact
  • Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio
  • Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools
  • Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals
  • Respond to inbound questions with speed and clarity, helping creators feel heard and supported
  • Share updates and learning resources in ways that stay personal and actionable at volume
  • Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements
  • Champion partner feedback to product teams to improve internal and external tooling
  • Collaborate cross-functionally to continuously improve the creator experience
  • Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team

Qualifications

  • BA/BS degree or higher
  • 3+ years in customer success, partnerships, or partner/account management in a B2B2C or B2B SaaS environment
  • 2+ years in the creator space influencing creator success
  • Expertise in using data and analytics to develop insights for decision making
  • Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners
  • Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking
  • Experience influencing customer behavior to drive success through change-management, coaching, and training
  • Curious, empathetic, confident offering strategic advice in short, focused interactions
  • Track record of revenue and product-adoption growth within a medium- to large- strategic portfolio
  • Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy
  • High operational rigor - disciplined CRM usage, cadence execution, and follow-through

Skills

Required:Growth strategyData analysis

Benefits

  • Patreon offers a competitive benefits package including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Patreon

Patreon is the best place to build community with your biggest fans, share exclusive work, and turn your passion into a lasting creative business.

Patreon is the best place to build community with your biggest fans, share exclusive work, and turn your passion into a lasting creative business.

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