Internal Communications Manager
About the role
Strategic, contributor role focusing on shaping Coinbase's employee experience and reinforcing mission, strategy, and culture through AI-enabled internal communications for a globally distributed, remote workforce.
Responsibilities
- Own complex communications plans, from strategy and planning through execution and analysis.
- Advise leaders and partners bringing a deep understanding of the company mission, strategy and culture as well as the needs and dynamics of the team(s) you support.
- Support and execute team-wide and company-wide events (i.e. drafting presentations and talking points, advising on event flow and structure, preparing speakers, etc.).
- Proactively identify opportunities and build systems, including AI-enabled tools and workflows, that uplevel and scale internal communications across a globally distributed, remote workforce.
- Measure communications effectiveness using data, feedback, and experimentation to drive continuous improvements.
- Partner with Internal and External Communications teammates and cross-functional partners to support proactive and reactive communications and coordinate internal issues and change management.
Qualifications
- 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.
- Excellent written and verbal communication skills, with a consistent focus on clarity and brevity.
- Experience partnering with leaders and cross-functional stakeholders on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.
- Demonstrated ability to responsibly use generative AI tools and copilots in daily workflows, maintain human oversight, and deliver business-ready outputs that improve efficiency, cost, or quality.
- Resilience and an even-keeled in face of organizational change, shifting priorities, and communication with a highly distributed or remote workforce.
- Strong organizational skills, with the ability to plan and prioritize multiple workstreams, move between strategy and hands-on execution, balance speed and quality, and develop fluency in crypto.
- Able to think and do, someone who can both generate ideas and is proactive in implementing them.
- Able to balance speed and quality, with an acute sense for what matters most in a given moment.
Skills
Benefits
- Medical Plan, Dental and Vision Plan with generous employee contributions
- Health Savings Account with company contributions each pay period
- Disability and Life Insurance
- 401(k) plan with company match
- Wellness Stipend
- Mobile/Internet Reimbursement
- Volunteer Time Off
- Fertility Counseling and Benefits
- Generous Time off/Leave Policy
- The option of getting paid in digital currency
About Coinbase
Buy, sell, and manage cryptocurrencies.
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
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