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IT Specialist

Lumilens· IT
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Bengaluru, IndiaFull-timePosted 1mo ago

About the role

Lumilens Inc. is seeking an experienced IT Specialist for our Bangalore office to deliver high-quality end-user support for Windows and macOS environments, while also contributing to basic network operations and Microsoft Azure / M365 administration.

Responsibilities

  • End-User Support: Provide L1/L2 desktop support for Windows 10/11 and macOS across the Singapore office
  • Laptop provisioning, imaging, configuration & lifecycle management (Windows & Mac)
  • Troubleshoot hardware, software, peripherals, printers & AV equipment
  • Manage software installations, patch management & OS updates
  • Support onboarding & offboarding — device setup, account creation & asset handover
  • Maintain IT asset inventory and track hardware/software licenses
  • Network & Connectivity: Manage basic LAN/Wi-Fi connectivity troubleshooting for end users
  • Support VPN client configuration and remote access for Singapore staff
  • Coordinate with regional Network Engineer for escalations and site-level changes
  • Assist in cable patching, switch port configuration & Wi-Fi AP management
  • Cloud & M365 Administration: Manage M365 user accounts, licenses & groups via Microsoft Entra ID (Azure AD)
  • Support Teams, SharePoint, OneDrive, and Exchange Online for Singapore users
  • Assist in Intune/Endpoint Manager device enrolment & compliance policy enforcement
  • Handle Azure AD user provisioning, password resets & MFA troubleshooting

Qualifications

  • Diploma / B.E. / B.Tech in IT, Computer Science, or related field
  • 5–8 years of hands-on IT support & systems administration experience
  • Proven experience supporting both Windows and macOS in a corporate environment
  • Microsoft certifications: MS-900, MD-102, AZ-900, or equivalent (preferred)
  • Strong English communication — verbal, written, and documentation skills
  • Ability to manage multiple priorities and work independently in the Bangalore office

Skills

Required:Troubleshooting (Group Policy, registry, event logs)System Preferences, MDM enrolment, iCloud & keychain managementLaptop repair & hardware upgradesITSM/Ticketing toolsImaging & deploymentAntivirus/EDRNetworking fundamentalsWi-Fi troubleshooting & cloud-managed APsVPN clientsAzure & M365 administration
Nice to have:PowerShell scripting
Last updated Sep 5, 2026. Interested? Apply on the company site.

About Lumilens

Connectivity Platform for AI

Lumilens provides next-gen photonic interconnects for massively scaling out – and scaling up – AI compute infrastructure.

Photonic InterconnectsNext-Gen ManufacturingSystem-level knowledgeLumicore platformCPO/SiPh manufacturing
Company profileWebsite

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