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Senior Manager, UX Writing

The New York Times· Creative Generalist
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Hybrid (New York, NY)$145k - $160kfull-timePosted 1mo ago

About the role

Senior Manager, UX Writing responsible for concepting, developing and executing UX writing across The New York Times portfolio (core news product, Games, Cooking, Wirecutter and The Athletic), leading a small team of freelance writers, and collaborating with product, design, marketing, engineering, research and editorial teams.

Responsibilities

  • Write clear, accurate and compelling user-interface copy for experiences on nytimes.com, in The New York Times app and more.
  • Manage inbound UX writing requests, prioritizing tasks and assigning overflow projects as needed.
  • Maintain quality and consistency across projects and teams, acting as a brand voice steward to ensure all UX copy meets brand, newsroom and product style guidelines and lives up to the journalism itself.
  • Expertly apply brand voice in wayfinding moments, enhancements, paywalls and payflows, plus new tools and features, adjusting tone as appropriate. Touch points might include push notifications, tooltips, light boxes, bottom sheets, screens for new flows and more.
  • Mentor in-house writers and manage a small team of freelance UX writers.
  • Consider problems from multiple angles while aligning work with overarching business and engagement goals.
  • Use insights, data and strategy to influence product copy.
  • Collaborate with designers, prototypers, marketers and more to create compelling UX solutions.
  • Communicate the strategic intent of your work in meetings, presenting rationale to a broad group of partners, including leadership.
  • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Qualifications

  • 8+ years of experience writing for product, brand and UX across multiple products, teams or surfaces.
  • Experience managing or functionally leading writers.
  • A portfolio that shows ideas expressed clearly across a range of touchpoints.
  • The ability to write clear, succinct and engaging copy while writing for small spaces.
  • The ability to collaborate with multiple partners and adjust copy based on data and input from others.
  • Fluent in branding and UX theory and practice.
  • Proficiency using Figma.

Skills

Required:UX writingPeople managementBrand voice and styleCollaborationFigma

Benefits

  • variable pay such as an annual bonus and restricted stock (for roles in the U.S.)
  • medical, dental and vision benefits
  • Flexible Spending Accounts (F.S.A.s)
  • company-matching 401(k) plan
  • employee stock purchase plan
  • paid vacation
  • paid sick days
  • paid parental leave
  • tuition reimbursement
  • professional development programs
Last updated Sep 9, 2026. Interested? Apply on the company site.
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