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Manager, Technical Deployment (Financial Services)

Anthropic· Applied AI
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New York, NY$240k - $450kfull-timePosted 1mo ago

About the role

Manager of Technical Deployment leading a team of Forward Deployed Engineers and Technical Deployment Leads focused on Financial Services engagements, responsible for portfolio health, delivery quality, and field-to-product feedback, with client-facing executive interaction and hands-on oversight of complex deployments.

Responsibilities

  • Hire, develop, and retain a team of TDLs embedded in Financial Services engagements. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interviews that hold it.
  • Manage each TDL directly: regular 1:1s, clear expectations, direct feedback, and a growth plan. Build a bench that runs engagements well without you in the room.
  • Own portfolio health across the vertical. Track which engagements are on track, at risk, or closing out, and intervene early when delivery drifts. Run engagement quality reviews with your team.
  • Own customer outcomes across the portfolio. Hold the executive relationship with customer sponsors, run steering committees, and represent Anthropic's credibility with senior business, risk, and engineering leaders.
  • Make the staffing call for each engagement. Work with FDE managers to match TDLs and engineers to each customer, and adjust as scope changes.
  • Lead the most complex engagements yourself. Take the TDL seat when engagement size, regulatory exposure, or organizational complexity calls for it, from delivery plan through production.
  • Set the bar for delivery excellence — SOW quality, MVP scoping, and value measurement. Ensure every engagement has a defensible impact story.
  • Codify reusable solution patterns, evaluation frameworks, and technical playbooks across the team. Turn what works in the field into delivery infrastructure that lets the practice scale.
  • Partner with Sales to qualify engagements, shape scope, and inform SOWs. Partner with Marketing and Sales on Financial Services–specific go-to-market materials, reference cases, and positioning.
  • Run the team's operating rhythm: engagement reviews, knowledge-sharing, and escalation support, and report into the wider post-sales cadence and dashboards. Set team goals tied to customer outcomes.
  • Bring the field back to Anthropic. Surface delivery lessons and emerging Financial Services use cases to Product and Research, and represent the vertical in leadership discussions.
  • Consistently uphold Anthropic's values as you lead your team. TDLs should be strong representatives of Anthropic's culture as they work within customer environments.
  • Travel to customer sites (25–50% expected).

Qualifications

  • 8+ years leading enterprise AI/ML delivery, with at least 3 years directly managing people who owned delivery outcomes.
  • Track record of building and leading technical delivery teams in enterprise environments, ideally including embedded or forward-deployed teams working at client sites.
  • Delivered AI, ML, or LLM-based agentic solutions into production. Understanding of solution patterns, integration approaches, and real-world challenges.
  • Depth in Financial Services (banks, insurers, asset managers). Understanding of model risk, security, and compliance review, and ability to speak credibly with CIOs, CROs, and heads of engineering.
  • Ability to navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and guide technical direction with FDEs.
  • Experience with value-based scoping, including TCO/ROI quantification and post-deployment impact measurement.
  • Ability to thrive in ambiguity and build teams/practices from early stages.
  • Executive presence with senior leaders and hands-on engagement reviews with teams.
  • Strong written and verbal communication skills for translating technical complexity into clear narratives.

Skills

Required:Enterprise AI/ML delivery leadershipPeople management and coachingStakeholder management (executive/Sponsor engagement)

Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space for collaboration
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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