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Business Systems Analyst, New Product Introduction

Anthropic· Engineering & Design - Product
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Hybrid (San Francisco, CA), Hybrid (New York City, NY), Hybrid (Seattle, WA)$270k - $315kFull-timePosted 1mo ago

About the role

Role owning how launches enter quote-to-cash systems for new products and pricing, coordinating across catalog, quoting, contracts, billing, tax, reporting, and Salesforce integrations to ensure day-one readiness and post-launch validation.

Responsibilities

  • Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle
  • Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting
  • Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review
  • Join launch planning early with Product and Pricing. Push back on pricing ideas that cannot be quoted, billed or reported cleanly, and offer options that can
  • Design how new pricing models work end to end, including usage-based, seat-based, tiered, committed and multi-year ramp pricing, and which system is the source of truth for each part
  • Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co-termination, and how renewals will work
  • Own end-of-sale and retirement of products and prices, so old SKUs leave the catalog without breaking renewals, billing or reporting
  • Coordinate the changes across Salesforce, billing and our tax platform, working with the teams who own each system
  • Partner with Deal Desk, Sales, Finance, Accounting, Tax and Legal so each team signs off on what changes for them before launch
  • Make sure sellers and Deal Desk are ready on launch day, including quote templates, approval paths, guidance and enablement
  • Check every launch after it goes live: do quotes, orders, invoices and Finance reports match? Add the control or reconciliation that catches the gaps
  • Build and ship declarative solutions yourself where that is the right call, and write specs clear enough that developers can build the rest without several rounds of questions
  • Use AI to shorten launch cycles, for example generating catalog changes from a pricing spec, checking launch readiness, and testing quote and billing scenarios

Qualifications

  • Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role, with hands-on ownership of product and pricing launches
  • Experience launching new products or pricing models at a fast-growing company, owning the change across catalog, quoting, contracts and billing
  • Hands-on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool, especially product and pricing data models, price books, bundles and approval rules
  • Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition
  • Experience running a cross-functional process with many sign-offs (Product, Finance, Legal, Sales) and getting to launch on a fixed date
  • Hands-on Salesforce admin skills (Flow, validation rules, page layouts, approval processes) and comfort building meaningful parts of your own solution
  • Clear communication across Product, sellers, Deal Desk, Finance, Legal and engineers, adjusting the level of detail for each

Skills

Required:GTM / revenue systems experienceSalesforce CPQ / Revenue CloudCross-functional program management

Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Lovely office space
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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