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Warehouse and Logistics Manager - North America

Anthropic· Software Engineering - Infrastructure
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San Francisco, CA, New York City, NY$405k - $485kFull-timePosted 1mo ago

About the role

Manage day-to-day warehouse and logistics operations across North America for Anthropic, overseeing inbound receiving, storage, inventory control, kitting, and outbound shipments to data center sites and partners. Responsible for third-party logistics providers, carrier performance, and coordinating with cross-functional teams to align delivery with deployment timelines.

Responsibilities

  • Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
  • Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
  • Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
  • Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
  • Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
  • Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
  • Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
  • Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle
  • Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement
  • Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow

Qualifications

  • Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
  • Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
  • Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
  • Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
  • Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
  • Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
  • Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
  • Ability to travel to warehouse and data center sites in the US as needed

Skills

Required:Warehouse managementInventory management systemsThird-party logistics coordination

Benefits

  • Competitive compensation
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space in San Francisco / NYC area
  • Optional equity donation matching
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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