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Strategic ABA Practice Partner

Finni Health· Operations
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Remote$90k - $115kFull-timePosted 1mo ago

About the role

Strategic operator and advisor partnering with ABA practice owners to build, operate, and grow high-quality ABA practices, bridging clinical operations with business strategy and relationship management.

Responsibilities

  • Build strong, trusted relationships with Finni’s provider partners
  • Develop a deep understanding of each practice’s goals, challenges, financial performance, and growth opportunities
  • Act as a strategic thought partner to practice owners on operational, financial, and growth decisions
  • Proactively identify opportunities to improve practice performance rather than waiting for problems to arise
  • Help providers translate their goals into clear, actionable plans and work alongside them to execute
  • Analyze practice performance and identify the operational and business levers that can drive growth
  • Partner with providers on strategies to improve patient volume, provider utilization, staffing, retention, revenue, and profitability
  • Develop and track KPIs that provide visibility into practice health and progress
  • Create regular business reviews and presentation decks that clearly communicate performance, opportunities, and recommended actions
  • Help providers understand the financial and operational implications of key decisions
  • Project manage provider launches and help ensure practices are set up for success from day one
  • Partner with providers as they navigate the operational challenges of launching and scaling their practice
  • Identify potential roadblocks early and coordinate with internal Finni teams to resolve them
  • Continue supporting providers as their practices evolve and scale — not just through launch, but throughout the life of the partnership
  • Identify recurring operational challenges and work cross-functionally to develop scalable solutions
  • Improve workflows, processes, tools, and systems that make it easier for providers to run their practices
  • Use data to identify trends, diagnose issues, and measure the impact of operational improvements
  • Help establish clear SLAs, KPIs, and accountability structures across the provider experience
  • Partner with Finni leadership to continuously improve how we support practices at scale
  • Collaborate closely with teams across Finni, including RCM, credentialing, product, operations, and leadership
  • Serve as a bridge between provider needs and internal teams
  • Help prioritize and solve issues that require cross-functional coordination
  • Work directly with company leadership on strategic initiatives that improve the provider experience and strengthen Finni’s operating model
  • Become an expert on Finni’s products, services, and operating model
  • Ensure providers have the information, resources, and support they need to be successful
  • Help improve provider-facing resources, training, documentation, and self-service tools
  • Identify opportunities to make the provider experience more proactive, scalable, and effective

Qualifications

  • 5+ years of experience in ABA or behavioral health, with significant experience leading, operating, or scaling an ABA practice or multiple practices
  • Strong understanding of the operational realities of ABA, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement
  • Experience working across multiple locations and/or states is strongly preferred
  • Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers
  • Strong understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes
  • Strong understanding of the financial drivers of an ABA practice and what it takes to build a healthy, sustainable business
  • Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers
  • Experience owning or contributing to a P&L, budget, or financial performance of a practice or region preferred
  • Ability to translate data and financial performance into clear, actionable recommendations
  • Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact practice performance
  • Proven ability to identify operational challenges, determine root causes, and develop practical solutions
  • Experience building or improving processes, workflows, systems, and accountability structures
  • Experience developing or optimizing staffing models, team structures, and workforce strategies
  • Strong understanding of operational KPIs and how to use data to improve performance
  • Experience setting and managing performance targets such as growth, retention, utilization, patient access, provider productivity, and NPS
  • Experience supporting new practice or market launches and preparing operations for sustainable growth
  • Comfortable balancing short-term execution with longer-term operational and strategic priorities
  • Exceptional communication and relationship-building skills
  • Able to build trust with practice owners and become a credible thought partner on operational and business decisions
  • Comfortable communicating with providers through Google Meet, Slack, email, and other communication channels
  • Able to explain complex operational or financial concepts clearly and make recommendations without being overly prescriptive
  • Genuine interest in helping small business owners build successful practices

Benefits

  • Competitive compensation
  • 401(k)
  • Medical, dental, and vision insurance
  • Flexible work schedule
  • Paid time off
  • Paid holidays
  • Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company
  • Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience
Last updated Sep 9, 2026. Interested? Apply on the company site.
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About Finni Health

Empowering Autism Care Providers to Go Independent

Our platform is simple: we provide everything providers need to go independent, from scheduling and billing to marketing and client support.

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