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Principal, Business Operations - Pro

Kraken· Business Expansion
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RemoteFull-timePosted 1mo ago

About the role

Senior BizOps professional supporting Kraken Pro, driving operating rhythms, cross-functional initiatives, and data-driven decision making across Spot, Margin, Derivatives, and Infrastructure.

Responsibilities

  • Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.
  • Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.
  • Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.
  • Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.
  • Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution.
  • Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility.
  • Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through.
  • Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently.
  • Use business intelligence and data to support PMs and leadership across Pro, cutting through competing priorities and surface the best opportunities.
  • Partner with Compliance and Legal teams to find ways to improve product experience.

Qualifications

  • 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact.
  • Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1.
  • Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight.
  • Excellent communicator who can adapt across audiences — from execs to cross-functional ICs.
  • Highly organized, detail-driven, and biased toward follow-through and execution.
  • Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist.
  • Experience collaborating across product, engineering, compliance, legal, finance, and marketing.
  • Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto.

Skills

Required:Project managementData interpretation / analyticsCross-functional collaborationCommunication
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Kraken

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