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Starlink Communications Manager (Consumer Lifecycle)

SpaceX· Starlink Consumer
Apply on company site
Hawthorne, CA$120k - $170kFull-timePosted 1mo ago

About the role

Communications Manager to run post-purchase email programs for Starlink customers, focusing on upsell, upgrades, accessories, bundles, and referrals.

Responsibilities

  • Plan, write, and run post-purchase email programs that grow revenue from customers who already have the kit (upsell, upgrades, accessories, referrals, and similar)
  • Use targeting, testing, and reporting to improve conversion and scale those programs over time
  • Support launches of new offers and products as they become available, with a focus on attach, upgrade, and expansion
  • Report on conversion, revenue, and related metrics
  • Support other customer communications as needed, including plan and price changes, terms of service, and new-country launches

Qualifications

  • Bachelor’s degree
  • 5+ years of experience in lifecycle marketing, CRM, growth, or consumer communications, with owned programs that drove measurable upsell, upgrade, and retention outcomes

Skills

Required:Lifecycle email strategyCopywritingExperiment design and analytics

Benefits

  • Long-term incentives (stock or long-term cash awards)
  • Potential discretionary bonuses
  • Employee Stock Purchase Plan
  • comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • short and long-term disability insurance
  • life insurance
  • paid parental leave
  • vacation and holidays
  • paid sick leave policy as per company policy
Last updated Oct 14, 2026. Interested? Apply on the company site.

About SpaceX

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