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Pre-Employment Program Manager

Crusoe· People
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San Francisco, CA - US$130k - $160k + bonusFull-timePosted 1mo ago

About the role

Crusoe is seeking a People Operations Manager, Pre-Employment Programs to own and orchestrate pre-employment checks (background checks, drug and alcohol tests, immigration checks, etc.), manage vendor relationships, ensure compliance, and design scalable end-to-end pre-employment processes in a fast-growing environment.

Responsibilities

  • Vendor Relationship Management: Own the end-to-end relationship with background check and drug/alcohol testing vendors, including service performance, escalations, contract renewals, and issue resolution.
  • Pre-Employment Screening Orchestration: Operational owner of every pre-employment check, coordinating with Recruiting Operations, Immigration Operations for work authorization checks, and Onboarding Operations when start dates shift, resolving exceptions to avoid delays.
  • Drug & Alcohol Testing Program Administration: Oversee administration of pre-employment testing and support random, post-accident, reasonable suspicion, and return-to-duty testing programs, maintaining testing pools for DOT and non-DOT populations.
  • Process Design & Documentation: Design and document the end-to-end pre-employment process with a clear RACI across Recruiting, People Operations, and Onboarding.
  • Compliance & Adjudication Partnership: Partner with Compliance, Legal, and Employee Relations on adjudication decisions, job profile designation (safety-sensitive, DOT, PHMSA), and FCRA-compliant recordkeeping.
  • Cross-Functional Bridge: Ensure seamless handoffs between Recruiting and Onboarding so no candidate falls through the cracks.
  • Training & Enablement: Create training, documentation, and communications for Recruiting, People Operations, Onboarding, and hiring managers on pre-employment requirements.
  • Continuous Improvement: Monitor turnaround times, error rates, and candidate experience data to drive efficiency, compliance, and consistency as volume grows.

Qualifications

  • Bachelor's degree or equivalent professional experience
  • 5+ years of experience in People Operations, Recruiting Operations, or related compliance function
  • Experience administering background check and/or drug and alcohol testing programs
  • Vendor management experience with SLAs and issue resolution
  • Process design experience with cross-functional documentation and RACI creation
  • Regulatory fluency in FCRA and DOT/PHMSA screening and testing requirements
  • Experience working with ATS/HRIS (e.g., Ashby, Rippling) to track screening statuses
  • Strong attention to detail and ability to manage multiple candidates/cases simultaneously

Skills

Required:Background check administrationDrug and alcohol testing program managementVendor managementProcess design and documentationRegulatory knowledge (FCRA, DOT/PHMSA)

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional location-specific perks
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Crusoe

The AI factory company | Renewable-powered AI infrastructure

Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.

AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30
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