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Software Engineer, Native Learning Experiences

OpenAI· Applied AI
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Hybrid (San Francisco)$266k - $385kFull-timePosted 1mo ago

About the role

Full-stack engineer to define and build a new class of learning experiences within OpenAI's native learning offering. Early-stage product area requiring technical judgment, product sense, and learner empathy to ship end-to-end learning experiences that help users build and apply AI skills in real work, starting in ChatGPT.

Responsibilities

  • Own the vision and execution for OAI’s native learning offering
  • Build and launch end-to-end product experiences that help users build and apply AI skills through real work, starting in ChatGPT.
  • Design the core systems behind those experiences, including learner state, progress and re-entry, content and runtime integration, experimentation, telemetry, and evaluation
  • Create reusable components and internal tools that allow education and content partners to develop, configure, test, and improve learning experiences
  • Build and test clear entry points, realistic hands-on practice, useful feedback, telemetry, and evaluation. Use evidence from real use to decide which capabilities for saved context, progress, re-entry, and reuse are needed next.
  • Partner closely with colleagues across Customer Readiness, EDU Engineering, learning science, research, design, data, content, support, and customer-facing teams. Reuse technical and learning patterns where they help while keeping the experience grounded in professional and enterprise use cases.
  • Work closely with design and users to turn product and learning goals into clear requirements, prototypes, milestones, reusable UI patterns, and product metrics, then refine the experience through evidence.
  • Define the learner intent and problem for each release, then use product data, learner feedback, and operational signals to evaluate product quality, learning, transfer to real work, and adoption against that intent.
  • Make pragmatic tradeoffs across speed, quality, scalability, and operational simplicity in a 0-to-1 product area.

Qualifications

  • Have 5+ years of experience as a software engineer working on applied AI or user-facing systems
  • Former founder, or early engineer at a startup who built a product from scratch is a plus
  • Substantial experience building and operating high-quality user-facing products with a record of staff-level technical leadership and hands-on delivery
  • Strong full-stack engineering skills, including modern frontend technologies such as TypeScript and React, backend services and APIs, relational databases, stateful user flows, and instrumentation, with practical judgment about distributed systems, reliability, and performance
  • Experience building in 0-to-1 or fast-moving product environments where user needs, product shape, and success measures are still evolving
  • Strong user empathy and a high bar for product and interaction quality, accessibility, reliability, safety, security, and performance
  • Experience collaborating across engineering, research, product, design, data, content, operations, and customer-facing teams
  • Ability to use qualitative feedback and product data to identify friction, prioritize work, and improve outcomes
  • Clear written and verbal communication, including the ability to explain technical decisions and tradeoffs to different audiences
  • Careful judgment when building products that shape how people understand and use AI
  • Nice to have: 5+ years of professional engineering experience in relevant roles; former founder or early engineer at a startup; experience building education/edtech/learning products; experience in AI literacy, workforce learning, or enterprise enablement; experience building AI products, LLM applications, or developer tools; experience translating research into product decisions; experience building admin/reporting/support-readiness features.

Skills

Required:TypeScriptReactBackend services and APIsRelational databasesInstrumentationCommunication

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 1, 2026. Interested? Apply on the company site.

About OpenAI

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