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Manager, Applied AI Architects

OpenAI· Go To Market
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Hybrid (Tokyo, Japan)Full-timePosted 1mo ago

About the role

Leader of a team of senior Applied AI Architects in Tokyo, responsible for technical strategy, customer journey, and path to production value for OpenAI’s large enterprise customers in Japan. Acts as executive sponsor, aligns technical account plans with regional go-to-market, and coordinates across cross-functional teams to deliver durable customer value and growth.

Responsibilities

  • Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
  • Define and continuously refine the strategy and operating model for Applied AI Architecture across Japan, aligning company priorities with strategic customers and regional go-to-market.
  • Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
  • Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
  • Lead complex, multi-threaded customer journeys connecting executive vision with use-case qualification, solution evaluation, governance, and path to production.
  • Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
  • Build trusted relationships with C-suite and board-level stakeholders, serving as executive technical sponsor when needed.
  • Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
  • Establish a rigorous view of portfolio health, including technical wins, production readiness, adoption, usage, risks, measurable customer impact, and technical contribution to growth.
  • Translate patterns from the field into actionable feedback for Product, Engineering, Research, and GTM teams, while developing reusable architecture guidance and customer practices.
  • Foster a culture balancing ambitious customer outcomes with responsible AI deployment, clear ownership, prioritization, and effective specialist handoffs.

Qualifications

  • 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting with large and complex enterprises.
  • 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
  • Experience guiding enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
  • Outstanding executive communication and presentation skills with ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
  • Ability to lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
  • Strong architectural judgment on when to dive deep or coach others, and how to define clear handoffs and ownership.
  • Experience building partnerships across Sales, Product, Engineering, Research, Deployment, Security, Legal, Privacy, and external partner ecosystems.
  • Comfort leading across Japan from Tokyo and adapting to different industries, cultures, regulatory contexts, and customer operating models.
  • Customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
  • Humility, curiosity, collaboration, and commitment to safe and beneficial advancement of AI.

Skills

Required:AI architecturesExecutive communicationPortfolio leadershipPeople leadership

Benefits

  • Competitive compensation
  • Health insurance
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities
Last updated Sep 10, 2026. Interested? Apply on the company site.

About OpenAI

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