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Technical Program Manager, Developer Velocity

OpenAI· Technical Program Management
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San Francisco$207k - $445kFull-timePosted 1mo ago

About the role

Technical Program Manager to improve developer velocity and deployment excellence across OpenAI's ChatGPT backend and related platforms. Leads cross-functional programs in local development, CI, testing, build systems, release trains, and post-deployment validation with a hybrid in-office/remote model based in San Francisco.

Responsibilities

  • Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.
  • Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.
  • Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.
  • Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.
  • Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.
  • Increase visibility into what is shipping when, and make cross-platform dependencies and launch risks clear to engineers, product managers, and launch owners.
  • Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.
  • Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.

Qualifications

  • Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.
  • Can engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.
  • Have delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.
  • Know how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.
  • Use data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.
  • Lead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority.
  • Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.
  • Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.
  • Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.
  • Care about OpenAI's mission and about expanding responsible access to advanced AI systems.

Skills

Required:Technical program leadershipDevOps / CI-CDObservability and telemetryData-driven prioritization

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

ai-infrastructure-and-developmentliquid-ai-recruiting-targetllmsetter-30setter-30-2026-q1speech-to-texttext-to-speechvoice-ai-stack
Company profileWebsite

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