Employee and Workplace Experience Intern
About the role
Internship in the Employee & Workplace Experience (EWX) team within Coinbase’s People Success. A 12-week summer internship focusing on program analytics, AI-assisted operations, program design, operational systems, and change management to improve employee experiences across remote and in-person environments.
Responsibilities
- Program analytics & measurement: Build or improve dashboards that track program effectiveness, engagement, and ROI across EWX initiatives.
- AI-assisted operations: Identify manual, repetitive workflows and design AI-powered solutions to automate or streamline them.
- Program design & iteration: Analyze participation data, employee feedback, and outcome signals to recommend improvements to existing programs or design new ones.
- Operational systems improvement: Work with internal platforms to improve data quality, user experience, or reporting capability.
- Change management & communication: Support change management strategies and stakeholder communications to ensure smooth adoption of new processes and initiatives.
Qualifications
- Currently pursuing or recently completed a degree in Data Science, Business Analytics, Operations Management, Industrial/Organizational Psychology, or a related field with demonstrated coursework or projects in process improvement
- Proficiency in Google Workspace with working familiarity with at least one project management or process mapping tool (e.g., Asana, Jira, Lucidchart)
- Demonstrated ability to collect, analyze, and present data to inform operational decisions (e.g., through coursework, prior internships, or personal projects)
- Hands-on experience using generative AI tools (e.g., ChatGPT, Claude, Gemini) to draft content, automate workflows, or prototype solutions
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Skills
Benefits
- Medical Plan, Dental and Vision Plan with generous employee contributions
- Health Savings Account with company contributions each pay period
- Disability and Life Insurance
- 401(k) plan with company match
- Wellness Stipend
- Mobile/Internet Reimbursement
- Volunteer Time Off
- Fertility Counseling and Benefits
- Generous Time off/Leave Policy
- The option of getting paid in digital currency

About Coinbase
Buy, sell, and manage cryptocurrencies.
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
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