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Account Manager, UK

Meta· Sales
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Hybrid (Dublin)Full-timePosted 1mo ago

About the role

Role to establish, own and manage a portfolio of UK-based clients, driving revenue, education and solution adoption through strategic advice, client success, and satisfaction. Focus on identifying and executing growth opportunities, tailoring account plans and solutions.

Responsibilities

  • Grow revenue, education and solution adoption with Clients, Partners and Agencies where relevant
  • Partner with Customer Insights and Direct Marketing to facilitate education and solution adoption programs
  • Help develop client strategy, continuous improvement and knowledge sharing initiatives
  • Analyse data to identify trends to enhance our customer support processes and improve team efficiency
  • Optimize campaigns and identify programmatic ways to do this at scale
  • Lead strategic conversations with C Level and communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to adapt to feedback and adjust plans accordingly
  • Operate as the lead point of contact for any and all matters specific to your client portfolio, including escalation and troubleshooting to resolve client issues
  • Gather agency and partner feedback to enhance ad products and the customer experience
  • Deliver consultative support and up-to-date education on our Meta products
  • Present key client issues to C-level stakeholders, acting as the customer advocate within Meta

Qualifications

  • 4+ years previous experience in customer sales and support, agency account management or consulting
  • Evidenced success with presentation skills
  • Demonstrated team working skills, capacity to adapt to a fast-paced, international work environment with a drive for making an impact
  • Identify and leverage trends within industry of expertise/focus
  • A self starter with experience of critical thinking and analytical skills
  • Demonstrated experience in effectively prioritizing tasks and managing time, even under high-pressure situations
  • Client management experience
  • Fluency in English
  • Market knowledge and work experience in the UK market, as the role manages a portfolio of UK-based clients

Skills

Required:Client managementPresentation skills
Last updated Oct 23, 2026. Interested? Apply on the company site.

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