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User Experience Researcher, Platform

Anthropic· Engineering & Design - Product
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San Francisco, CA, New York City, NY, Seattle, WA$305k - $385kfull-timePosted 1mo ago

About the role

Senior individual-contributor UX researcher on Anthropic's Platform team, embedded in Platform organization (API, agent and connector infrastructure, Console, SDKs, and documentation). Leads research to inform what to build for developers and organizations using Claude, balancing qualitative and quantitative methods, with autonomy and close collaboration with Platform leaders to shape strategy and execution.

Responsibilities

  • Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn't worth studying, and own that agenda
  • Design and run the research yourself using both qualitative and quantitative methods
  • Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it
  • Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own
  • Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don't fit

Qualifications

  • Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies
  • Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously
  • A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation
  • Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling

Skills

Required:UX research end-to-end study executionMixed-methods researchTechnical background enabling collaboration with engineersAI in research

Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Lovely office space for collaboration
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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