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People Operations Manager

NetBox Labs· People
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Remote$100k - $115kFull-timePosted 1mo ago

About the role

Role to run day-to-day People Operations for a globally distributed team, owning employee lifecycle, international compliance, benefits administration, and systems/data to consolidate into a single system of record, with strong emphasis on automation and AI-enabled efficiency.

Responsibilities

  • Own new hire setup end to end in Justworks, including onboarding records, tax setup, benefits enrollment, and systems access
  • Own exits end to end, including termination processing, final pay, benefits continuation, equity coordination with Finance, and access removal
  • Process every employee change, including comp, title, level, manager, location, and employment status, with clean documentation behind each one
  • Manage employment documentation, contracts, amendments, and letters across our US and international entities
  • Serve as first line support for employee questions on pay, benefits, leave, time off, and policy
  • Maintain and improve the people operations knowledge base and process documentation
  • Own the people compliance calendar across every country we operate in, including filings, registrations, statutory deadlines, and annual returns
  • Run the operational relationship with our EOR partners, including hires, changes, exits, invoicing, and issue resolution
  • Track country specific employment requirements, including statutory leave, notice, probation, and termination rules, and escalate to Legal where judgment is needed
  • Support new country openings end to end from the operational side, working with our EOR and legal partners
  • Serve as the operational point of contact for our EMEA and APAC employees
  • Keep employee records accurate, complete, and audit ready across every entity
  • Administer US and international benefits day to day, including enrollments, changes, terminations, invoicing, and vendor coordination
  • Execute open enrollment, from setup and communications through employee support and audit
  • Administer leaves of absence in coordination with our PEO, EOR, and Legal
  • Own data integrity in our HR system of record, including audits, permissions, workflows, and integrations
  • Execute our consolidation onto a single global system of record, partnering with the VP of People on sequencing
  • Build and maintain recurring people reporting, including headcount, attrition, and org data used by Finance and leadership
  • Maintain the level, band, and job architecture data behind our leveling and compensation framework, so the numbers leadership plans against hold up
  • Automate manual work. If a process runs on a spreadsheet and a calendar reminder, redesign it with the tools available, AI included
  • Use AI in the operational work you own, including drafting documentation and letters, summarizing country policy differences, auditing records against source systems, and first-pass reporting
  • Bring what works back to the People team as prompts, templates, and short walkthroughs, so the whole team gets faster

Qualifications

  • 4+ years in people operations, ideally in a high growth software company under 500 people
  • Direct, hands on experience running people operations for a multi country workforce. UK and US required. Canada, EU, or APAC a strong plus
  • Benefits administration experience, including running a PEO or HRIS platform as the system of record. Justworks is a strong plus
  • Fluency with spreadsheets and HR data
  • Working fluency with AI tools in day to day operational work, with specific examples of what you automated or made faster
  • Follow through. Things you own do not fall through, and you close the loop without being asked
  • Excellent judgment with confidential information
  • Clear, direct written communication

Skills

Required:People operations managementHR systems (Justworks, HRIS, EORs)Data analytics and reporting

Benefits

  • Not specified in the description
Last updated Sep 16, 2026. Interested? Apply on the company site.

About NetBox Labs

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