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Claims Solutions Partner

ClaimSorted· Operations
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Hybrid (New York / Remote (US))$100k - $170kFull-timePosted 1mo ago

About the role

Claims-operations expert within the sales cycle who diagnoses prospects' operational gaps, provides technical depth for RFP/RFI responses, analyzes portfolios to surface value, and ensures a clean handoff to account management onboarding.

Responsibilities

  • Partner with the sales team to identify gaps and issues in prospects' claims operations, and answer their technical questions with authority.
  • Provide the technical expertise behind RFP and RFI responses, owning the quality of the claims content.
  • Run deep analyses of prospect and partner portfolios — loss runs, bordereaux, leakage, handler performance — to identify gaps and build an evidenced value case.
  • Support account managers post-sale on technical onboarding and escalations, and feed what you learn back into how we sell and deliver.
  • Be a credible, honest technical voice in front of senior insurer and MGA stakeholders.
  • Shape and execute ClaimSorted's global community strategy, ensuring online and offline initiatives directly support inbound lead generation, revenue growth, and partner retention.
  • Build brand recognition and trust among our insurance partners (MGAs, insurers, and brokers) through a consistent narrative, credible content, and standout events.
  • Identify, engage, and empower champions and advocates across our partner base.
  • Design and run events end to end — from concept and logistics to delivery — and build them into a repeatable, scalable programme rather than a series of one-offs.
  • Create content that a technical, professional insurance audience genuinely respects: case studies, podcasts, and thought leadership.
  • Design the operating model, tools, and systems needed to scale community programs globally.
  • Build the measurement framework that ties community activity to qualified leads, pipeline, conversion, and retention — and establish a clean handoff to sales.

Qualifications

  • Deep, hands-on claims-operations experience — handling, oversight, leakage, indemnity, TPA operations, SLAs, and regulation across one or more lines.
  • A diagnostic instinct: you can look at a claims operation or portfolio and see what's broken and what it's worth.
  • Strong data skills — comfortable pulling signal from raw, messy claims data.
  • A track record of technical writing under deadline (RFPs, RFIs, technical responses).
  • Commercial awareness: you can translate technical findings into a case that wins deals, and you know that credibility comes from honesty, not overpromising.

Skills

Required:Claims-operations expertiseData analysis from claims dataTechnical writing (RFPs/RFIs)

Benefits

  • Quarterly performance bonus: up to 15% of quarterly salary
  • Equity participation: stock options as an early-stage team member
  • Medical insurance
  • 401(k) with 4% company match
  • 20 days paid time off
  • Company offsites
  • Accelerated promotion track in a high-growth environment
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About ClaimSorted

Making it easy for insurance companies to process claims

ClaimSorted helps insurance companies remove the hassle of managing claims by enabling them to outsource their claim operations to us. This service is known as a Third Party Administrator (TPA). Unlike traditional TPAs, we blend AI and best-in-class experts to deliver a 5-star customer experience, minimise mistakes and speed up claim assessment.

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