Founding Community & Marketing Manager
Hybrid (New York, NY / Remote (US))$100k - $160kFull-timePosted 1mo ago
About the role
Founding Community & Marketing Manager to shape and lead global community strategy, drive growth and retention, and build scalable programs at ClaimSorted. Role combines strategy, content, events, and cross-functional collaboration to directly impact revenue and customer value in a fast-paced, early-stage InsurTech environment.
Responsibilities
- Shape and execute ClaimSorted's global community strategy, ensuring online and offline initiatives directly support inbound lead generation, revenue growth, and partner retention.
- Build brand recognition and trust among our insurance partners (MGAs, insurers, and brokers) through a consistent narrative, credible content, and standout events.
- Identify, engage, and empower champions and advocates across our partner base.
- Design and run events end to end — from concept and logistics to delivery — and build them into a repeatable, scalable programme.
- Create content that a technical, professional insurance audience genuinely respects: case studies, podcasts, and thought leadership.
- Design the operating model, tools, and systems needed to scale community programs globally.
- Build the measurement framework that ties community activity to qualified leads, pipeline, conversion, and retention — and establish a clean handoff to sales.
Qualifications
- Demonstrated experience building and scaling programs from 0→1 in Community, Growth, Marketing, or Product roles.
- A track record of organising B2B events — not just running them — and turning them into repeatable, scalable systems.
- The ability to get credible fast in a complex, technical industry, and to create content that a professional audience trusts.
- Strong creative instincts paired with a bias for action — you ship fast, iterate on feedback, and drive results.
- A data-driven approach: you set KPIs, analyse performance, and optimise programs against revenue outcomes.
- A history of operating independently and owning ambiguous goals end to end.
- Experience working closely with sales — shared goals, clean handoffs, attributable pipeline.
- Comfort in a fast-paced, high-ownership early-stage environment where priorities shift and the work is hands-on.
Skills
Required:Community strategyEvent design and executionContent creation for technical audienceCross-functional collaboration
Benefits
- Quarterly performance bonus: up to 15% of quarterly salary
- Equity participation: stock options as an early-stage team member
- Medical insurance
- 401(k) with 4% company match
- 20 days paid time off
- Company offsites
- Accelerated promotion track in a high-growth environment
Last updated Sep 16, 2026. Interested? Apply on the company site.

About ClaimSorted
Making it easy for insurance companies to process claims
ClaimSorted helps insurance companies remove the hassle of managing claims by enabling them to outsource their claim operations to us. This service is known as a Third Party Administrator (TPA). Unlike traditional TPAs, we blend AI and best-in-class experts to deliver a 5-star customer experience, minimise mistakes and speed up claim assessment.
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