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Studio Lead - Lincoln Park

JETSET Pilates· Jetset Pilates (Studio Operations)
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Lincoln Park, IL$20/hrfull-timePosted 1mo ago

About the role

JETSET Pilates Studio Lead position at Lincoln Park, IL. The role centers on delivering exceptional client experiences, driving sales and memberships, supporting instructors, and ensuring smooth daily operations within a fast-paced boutique fitness studio.

Responsibilities

  • Drive Sales & Retention: Build relationships, communicate value, convert inquiries into memberships, follow up with leads, support sales initiatives, create a welcoming experience, monitor member activity, partner with GM to achieve goals, maintain lead/sales/members notes in systems
  • Deliver Exceptional Client Experiences: Greet/check-in clients, answer questions, build relationships, deliver a five-star first-visit experience
  • Support Positive Studio Team Culture: Support instructors, communicate schedule updates, cover shifts when needed
  • Drive Operational Excellence: Manage front desk/lobby/studio cleanliness, answer phones/emails, process sales/memberships/class packages, maintain client records, process retail, support opening/closing and enforce policies

Qualifications

  • Experience recommending specific services or products
  • Excellent communication and interpersonal skills
  • Strong attention to detail and multitasking abilities
  • Passion for health, wellness, and helping others
  • Ability to thrive in a fast-paced, customer-focused environment
  • Previous customer service or front desk experience is preferred, but not required
  • Proficiency with technology and comfort learning new systems

Skills

Required:Sales & Membership ConversionCustomer Service ExcellenceCommunicationOperations & Front Desk Management

Benefits

  • Competitive hourly pay
  • Employee discounts
  • Complimentary or discounted JETSET Pilates classes
  • Training & development
  • Growth opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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