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Core Crew - Manhattan West, NY

[solidcore]· Core Crew / Studio Support
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Manhattan, NY$18Studio Support (Part-Time)Posted 1mo ago

About the role

Part-time Studio Support role focused on delivering solidcore client experience, sales support, and daily studio operations under the Head Coach Community Manager.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, using client names, building community connections, recognizing milestones, and educating about offers.
  • Interact with clients to assess needs and satisfaction; respond to requests and concerns promptly.
  • Maintain knowledge of studio retail, class packages, beverages/towels, and promotions.
  • Perform routine client-facing tasks: new accounts, scheduling/canceling/rebooking classes, package purchases, and other account needs.
  • Communicate studio issues, events, or schedule changes to clients and team members.
  • Assist Head Coach Community Manager and Coaches in daily operations; keep studio clean and provide superior client experience.
  • Maximize in-studio revenue through proactive client engagement and follow-up.
  • Notify management of complaints or grievances and assist in responses.
  • Address maintenance or equipment issues visible to clients.
  • Follow up with client lists in Axle to meet monthly sales quota; respond to client emails.
  • Alert coaches about client milestones and set up celebration board.
  • Assist with heated modality experience (towels/mats, stock storage, daily laundry).
  • Maintain studio cleanliness by following cleaning protocols.
  • Support post-class reset for solidcore + heated modality sessions (wipe-down, turnover).
  • Demonstrate solidcore core values and participate in new initiatives.

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizational skillsAttention to detailInitiativeStamina/stand for long durations
Nice to have:Sales experience

Benefits

  • $18/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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