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Sr. Accountant, AI Operations

SpaceX· Finance
Apply on company site
Palo Alto, CA$130k - $190kFull-timePosted 1mo ago

About the role

Senior accountant role focused on building and managing the collections and billing operations for Grok API usage, subscriptions, and enterprise agreements. Cross-functional collaboration across deal desk, revenue accounting, FP&A, sales, customer success, and legal, with emphasis on leveraging AI to optimize repetitive tasks while ensuring accuracy and audit readiness.

Responsibilities

  • Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations; know when a case requires an exception
  • Own DSO, aging, and collection performance as well as accounts through outreach, dispute resolution, payment application, and reconciliation
  • Deliver complete and accurate collections data on time for monthly and quarterly close
  • Review high-risk work (disputes, short payments, write-offs, account status changes, commitments the company may not be able to honor) before it reaches a customer or affects the close
  • Take on the harder accounts including aged balances, complex disputes, and customers who need direct involvement
  • Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable
  • Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations
  • Decide what should stay manual vs. automated and hold the team to that standard
  • Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, and D365
  • Partner with billing a revenue accounting to fix root-cause issues, ensure credits, adjustments, and uncollected balances stand up to audit

Qualifications

  • Bachelor’s degree
  • 4+ years of experience in collections, billing, accounts receivable, or order-to-cash

Skills

Required:Receivables managementFinancial reporting for close

Benefits

  • Long-term incentives (-stock or long-term cash awards)
  • Potential discretionary bonuses
  • Employee Stock Purchase Plan
  • comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • short and long-term disability insurance
  • life insurance
  • paid parental leave
  • paid vacation (3 weeks)
  • 10+ paid holidays per year
  • paid sick leave per policy
Last updated Oct 7, 2026. Interested? Apply on the company site.

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