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Accountant, AI Operations

SpaceX· Finance
Apply on company site
Palo Alto, CA$95k - $130kFull-timePosted 1mo ago

About the role

Accountant responsible for owning order-to-cash collections across Grok API usage, subscriptions, and enterprise agreements; manage live receivables, improve DSO and aging, automate processes, and collaborate cross-functionally to preserve customer relationships while ensuring accurate close.

Responsibilities

  • Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations; know when a case requires an exception
  • Review high-risk work (disputes, short payments, write-offs, account status changes, customer commitments) before it reaches a customer or affects the close
  • Own accounts through outreach, dispute resolution, payment application, and reconciliation when required
  • Protect the customer relationship while resolving the balance
  • Own DSO, aging, and collection performance; be accountable for improving those results
  • Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable
  • Partner with the billing and revenue accounting to fix root-cause issues, credits, adjustments, and uncollected balances
  • Deliver complete and accurate collections data on time for monthly and quarterly close
  • Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, D365, and support queues
  • Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations

Qualifications

  • Bachelor’s degree
  • 1.5+ years of experience in collections, billing, accounts receivable, or order-to-cash

Skills

Required:Receivables management
Nice to have:Cross-system experienceExcel / Google SheetsAI for repetitive workCommunicationMulti-entity or multi-currency receivablesSOX / audit / credit riskSQL / Databricks / D365
Last updated Oct 7, 2026. Interested? Apply on the company site.

About SpaceX

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