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Senior Internal Communications Manager

Fivetran· HR Department
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Hybrid (Remote, TX)$140.1k - $175.1kFull-timePosted 1mo ago

About the role

Senior Internal Communications Manager role focused on designing and delivering internal communications, employee listening, recognition, culture, events, and data storytelling to energize and connect the distributed Fivetran/dbt Labs workforce.

Responsibilities

  • Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
  • Write and edit clear, engaging content for internal audiences across internal wiki and other channels
  • Craft consistent messaging on company updates, initiatives, and achievements
  • Support leadership on change and reorg communications, ensuring transparency and buy-in
  • Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
  • Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
  • Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs) at a minimum quarterly cadence
  • Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
  • Build and document a company-wide recognition framework, pilot with an initial team, and iterate based on results
  • Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
  • Identify and help launch culture initiatives grounded in our top company values
  • Track and report on awareness and adoption (e.g., through the annual company survey)
  • Design a connection framework for events and community programming, including remote/distributed hubs
  • Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
  • Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions

Qualifications

  • 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
  • Demonstrated experience designing employee listening, feedback, or survey programs
  • Experience building or running employee recognition programs
  • Experience planning and executing company-wide events or community programming, including for distributed/remote teams
  • Strong ability to analyze and present data accurately, and use it to tell a story
  • Ability to prioritize effectively and lead and execute independently as a senior individual contributor
  • Experience working cross-collaboratively with employees and executives at all levels
  • Fluent in best practices across internal communication channels
  • Understanding of how communications, recognition, culture, and leadership intersect
  • Experience driving behavior change through communications and program design
  • Excellent written and verbal communication skills

Skills

Required:Internal Communications strategyWriting and editingEmployee listening / survey designRecognition program designData analysis & storytellingEvent planning for distributed teamsCross-functional collaboration

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, year-end Global Week of Rest, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and team-building activities
  • Monthly cell phone stipend
  • Access to mental health support platform with resources for employees and dependents
Last updated Oct 7, 2026. Interested? Apply on the company site.
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