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Senior Internal Communications Manager

Fivetran· HR Department
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Remote$140.1k - $175.1kFull-timePosted 1mo ago

About the role

Senior Lead, Employee Experience & Internal Communications responsible for internal comms strategy, employee listening, recognition, culture, events, and data storytelling to engage a distributed workforce and align with company priorities.

Responsibilities

  • Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
  • Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
  • Craft consistent messaging on company updates, initiatives, and achievements
  • Support leadership on change and reorg communications, ensuring transparency and buy-in
  • Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
  • Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
  • Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
  • Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
  • Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
  • Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
  • Identify and help launch culture initiatives grounded in our top company values
  • Track and report on awareness and adoption (e.g., through the annual company survey)
  • Design a connection framework for events and community programming, including remote/distributed hubs
  • Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
  • Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions

Qualifications

  • 6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
  • Demonstrated experience designing employee listening, feedback, or survey programs
  • Experience building or running employee recognition programs
  • Experience planning and executing company-wide events or community programming, including for distributed/remote teams
  • Strong ability to analyze and present data accurately, and use it to tell a story
  • Ability to prioritize effectively and lead and execute independently as a senior individual contributor
  • Experience working cross-collaboratively with employees and executives at all levels
  • Fluent in best practices across internal communication channels
  • Understanding of how communications, recognition, culture, and leadership intersect
  • Experience driving behavior change through communications and program design
  • Excellent written and verbal communication skills

Skills

Required:Internal communications strategyWriting and editingEmployee listening designRecognition program designEvent planning for distributed teamsData storytelling & analytics

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time away from work (vacation, flexible/unlimited vacation depending on role and country) plus paid sick time, inclusive parental leave, paid holidays, year-end Global Week of Rest, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform for covered employees and dependents
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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