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Spaceport Experience Specialist

SpaceX· Starbase Spaceport - Experiences
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Starbase, TXFull-timePosted 1mo ago

About the role

Role focused on designing and delivering best-in-class employee experiences at SpaceX spaceport locations, coordinating internal/external programming, events, amenities, wellness, and community-building to enhance culture and engagement. Owns day-to-day execution, communications, and space improvements.

Responsibilities

  • Support Spaceport Experience operations including onsite events, amenities, wellness activations, and engagement programming
  • Lead the creation and distribution of the monthly experience newsletter, managing content, formatting, and stakeholder coordination
  • Identify and execute improvements across employee-facing spaces, ensuring they are functional, inviting, and aligned with SpaceX’s design aesthetic
  • Support signage updates, space refreshes, and design-forward upgrades in collaboration with Facilities and Development teams
  • Monitor the quality and consistency of employee-facing services, resolving issues and upholding operational standards
  • Assist with event logistics, vendor coordination, signage, and internal communication workflows
  • Train staff on customer service expectations, anticipating needs, and effective problem resolution
  • Maintain team documentation including SOPs, onboarding guides, and playbooks
  • Track program data, ticketing trends, and supports internal reporting
  • Collaborate cross-functionally with Culinary, Safety, Facilities, and other internal partners
  • Draft scopes of work, conducts job walkdowns, and supports the RFPO and purchasing process

Qualifications

  • High school diploma or equivalency certificate
  • 2+ years of experience within the hospitality or operations industry

Skills

Required:Creativity and aestheticsCommunication and writing
Nice to have:Program development and launchInternal communications / newslettersCross-functional collaborationMicrosoft Office / collaboration toolsVendor bidding and scopes of workSpace planning / floor plansDocumentation / SOPs / training materialsSelf-motivation / adaptability
Last updated Oct 7, 2026. Interested? Apply on the company site.

About SpaceX

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