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Engineer III, Business Systems

MongoDB· CRM Technologies
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Hybrid (Gurugram)full-timePosted 1mo ago

About the role

Engineer III, Business Systems to design, build, and support Salesforce-based systems and integrations enabling MongoDB’s top-of-funnel and lead-to-revenue processes within the CRM Technologies team.

Responsibilities

  • Design, build, and support solutions for top-of-funnel and marketing operations processes
  • Develop and enhance lead capture, lead conversion, routing, qualification, scoring, and lifecycle management capabilities
  • Administer and integrate marketing and enrichment platforms such as FCI, LeanData, Ortoo, and related GTM applications
  • Build and maintain integrations between Salesforce, marketing automation, enrichment, outreach, analytics, data, and downstream business systems
  • Support campaign management, campaign attribution, audience segmentation, campaign member management, and marketing performance workflows
  • Develop scalable solutions for account management, territory planning, account assignment, ownership changes, and coverage models
  • Design and support partner management capabilities, including partner onboarding, partner data management, partner lifecycle workflows, referral and lead registration processes, partner attribution, and partner communications
  • Build and enhance partner portal experiences that provide secure access to leads, opportunities, campaign resources, enablement content, deal registration, performance insights, and relevant account information
  • Enable activity management and Outreach workflows across marketing, business development, sales, and partner teams
  • Design and support inbound integrations that create, enrich, qualify, and route leads and accounts into Salesforce
  • Partner with Marketing Operations, Sales Development, Sales Operations, Revenue Operations, Data, and Engineering to understand requirements and identify process gaps
  • Contribute to documentation, UAT, regression testing, runbooks, monitoring, and user enablement
  • Leverage AI-powered engineering tools such as Cursor, Claude Code, Agentforce, and GitHub Copilot to improve productivity, analysis, troubleshooting, and documentation while applying sound judgment around security, privacy, and accuracy

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
  • 6+ years of hands-on Salesforce development or enterprise business systems engineering experience
  • Strong experience with Apex, Lightning Web Components, Flows, SOQL, Salesforce APIs, and platform automation
  • Proficiency in scripting and programming languages such as Python and JavaScript, with experience building reusable automation, data transformation, and integration services
  • Experience with React or comparable modern front-end frameworks
  • Experience with full-stack development, including front-end applications, back-end services, APIs, data models, authentication, testing, deployment, and operational support
  • Experience designing and supporting marketing technology, CRM, lead management, or revenue operations solutions
  • Experience building and supporting REST or SOAP API integrations and data synchronization processes
  • Strong understanding of Salesforce security, data governance, data quality, and scalable implementation practices
  • Strong analytical, troubleshooting, communication, and collaboration skills
  • Salesforce Platform Developer I or II certification required

Skills

Required:Salesforce developmentFull-stack developmentAPI integrations
Last updated Oct 15, 2026. Interested? Apply on the company site.
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